Hill-Rom OnSchedule^sm Service Program

This program offers prepared monthly analyses of your service, completion of an activity request for your facility’s maintenance file, preferred technical support, and set-up and delivery assistance. For consistent, reliable service you can depend on, and plan around, contact us about the OnSchedule^sm Service program.

At a Glance

• Certified Hill-Rom service representatives
• Repairs completed during scheduled service visits Hill-Rom® replacement parts**

Certified technical training* including:

• Equipment usage
• Preventive maintenance
• Disinfection & cleaning
• Troubleshooting
• Annual re-certification

Easy-to-use annual preventive maintenance kits

• Step-by-step preventive maintenance procedures
• Process for regulatory documentation
• Color-coded labels for easy visual management of program compliance

Hill-Rom replacement parts**

• Most parts shipped within 24 hours
• 24 / 7 parts ordering online

JCAHO Compliance documentation (Equipment maintenance history file)

Preferred techinical support

• Preferred routing for phone support
• Product specialists
• On-site service available at a reduced fee-for-service rate

Flexible invoicing options (Monthly, quarterly or annually)

Literature
	BROCHURES	TYPE	SIZE
	OnSchedulesm Service (CTG524)		32K

* Some restrictions and conditions apply. Consult the OnSchedule Service agreement terms and conditions for details or contact your Hill-Rom representative. If existing equipment is to be put under contract, a product assessment is required prior to contract start-up to ensure equipment is in good operating condition. If equipment is in need of repair, a quote will be provided. All repairs must be completed prior to contract initiation.

** Mattresses, ticking, communication cables and accessories are excluded.